Worked with stakeholders and a third party vendor to audit content, re-brand and re-design for the public facing side of an online trading platform. It won numerous awards and is ranked as one of the best Canadian brokerages owned by a bank.
Led story mapping and requirement gathering sessions, identifying personas and user journeys while working with business analysts and stakeholders. Established opportunities for a more efficient process within a complex system for banking clients.
Led collaborative sessions with teams of business analysts, stakeholders, and developers in re-imagining legacy systems in order to develop the best in class experience. As as team, the leading Valuation Management software in the US, supporting 200+ funds in commercial real estate was brought together.
Always seeking opportunities for transparency among teams and methods to improve the design and production process. Established reviews between UI/UX and developers to ensure smooth hand-offs, cohesive behaviour and consistent branding.